Yes, really. There is no cost to your property — no equipment fees, no service contracts, no hidden charges of any kind. We provide and manage everything at our own expense.

We make money through the sale of products in our machines. We invest in the equipment and operations; we earn a return when the machines perform well. That means our incentives are completely aligned with yours — we only succeed when your location does. → Learn more on our How It Works page.

None. No contracts, no cancellation fees, no surprise invoices. If for any reason the partnership isn’t working, we’ll have an honest conversation about it.

It’s five steps: we connect, we assess your property in person, we install and stock the machine, we help you launch it with your residents or employees, and then we manage everything ongoing. Your active involvement ends after step two. → See the full process on our How It Works page.

Most locations go from initial conversation to live machine in 4–8 weeks. The main variable is equipment lead time, which depends on the machine type selected. We’ll give you a clear timeline once the order is placed.

Very little. We need access to a suitable placement area with a standard power connection, about 30–45 minutes of your time for an on-site assessment, and your cooperation in helping communicate the new amenity to your residents or employees before launch. That’s it.

We offer snack machines, dedicated beverage machines, and combo units that handle both. The right configuration for your location is determined during our site assessment. → See our full equipment overview on the Our Equipment page.

Our product mix goes well beyond traditional chips and candy — think beverages, health-conscious snacks, fresh and refrigerated options, personal care essentials, and locally sourced products when available. The specific mix at your location is shaped by input from your residents or employees and refined over time based on actual sales data.

Absolutely. Before launch we actively solicit product preferences from your residents or employees — that input directly shapes the initial inventory. Ongoing, we adjust the product mix based on what’s actually selling. If there’s something specific your community wants, we want to know about it.

Restocking frequency is driven by sales volume and real-time inventory data — we monitor stock levels continuously and schedule restocking visits based on what the data tells us. High-volume locations get more frequent visits. You won’t need to track this or ask us — we stay ahead of it proactively.

Our machines are remotely monitored 24/7, which means we’re typically aware of issues before you are. When something needs attention, we respond quickly — no call centers, no service tickets, no waiting. You reach Kevin directly.

That’s our problem to diagnose and solve, not yours. We track sales performance continuously and adjust the product mix, placement strategy, and restocking cadence as needed. A machine that isn’t performing well costs us money — we have every incentive to fix it.

We currently serve the greater Charlotte area. If you’re outside that geography and interested in what we do, reach out — we’re happy to have a conversation about what’s possible.

Neither. Elite Amenities and Provisions is a locally owned and operated business based right here in Charlotte. When you work with us, you’re working directly with Kevin — the owner — not a regional manager or a call center. → Learn more on our About Us page.

Call or text Kevin directly at (704) 750-9002, or email kevin@eliteamenitiesclt.com. You’ll always reach a real person who knows your location.

We don’t believe in locking people into long-term contracts. Here’s how our agreement works:

We ask for an initial six-month commitment when we bring a new location on board. This isn’t fine print — it’s a practical reality. Getting a machine properly established takes time: residents and employees need to discover it, the product mix gets refined, and usage patterns develop. Six months is the window we need to do that work well and ensure the location is set up for long-term success.

After that initial period, the agreement moves to month-to-month. If you ever decide it’s not working for your property, just let us know before the first of the following month and we’ll coordinate a smooth exit and machine removal. No penalties, no complicated process.

We think that’s a fair arrangement — and honestly, if we’re doing our job well, you won’t want to leave.